We use smart thermostats to make our rooms as sustainable as possible. Look at the picture to use the thermostat knob correctly. If you have any questions let us know.

• Hold the clicker in front of the button on the door lock
• Click on the clicker and you will hear a bleep from the lock
• Now turn the knob to the right to open the door
• (The clicker for room 14 & 15 is for the front door and the door to the room)

Our restaurant and bar are open 7 days a week until at least 10 pm. You make a table reservation until 7.30 pm. If you would like to dine later, please discuss this with the staff.

If the restaurant is empty we will close the bar and may ask you for one last round.

We have an excellent and busy restaurant at our hotel. If you want to use our restaurant, we advise you to book a table with our staff or online.

If you need urgent medical help, call 112 immediately. The address where you are staying is.

Unicum Elzenhagen
Monsterseweg 100 in Poeldijk

Our staff is available 7 days a week until at least 10 pm. If there are no more staff present and you urgently need assistance, you can call the following number

Our breakfast staff is available from 7 am on Monday to Friday and from 8 am on Saturday and Sunday. You can check out from this time. Check out is until 11 am.

If you want to check out before these times, you can 'check out' the night before by paying you're bill. You can then leave the key in the room in the morning and close the door behind you.

If you have to leave before breakfast time, we can also prepare a breakfast package for you free of charge. We do this the night before. You can then put the stuff in your fridge in the room to keep it cold.

We can also prepare a packed lunch for you at your request. We charge € 17.50 for a basic packed lunch
(please order this from our staff the night before)

Stay calm.

Report a fire by: - smashing the glass of the nearest manual call point; - if possible, call the reception: see telephone numbers on the website under guest information (hotel rooms).

Try to attract the attention of the immediately adjacent room occupants (for example, by banging on the door).

Try to prevent expansion by: - closing the room door behind you; - if possible, to extinguish yourself (in the event of a fire).

Use the nearest (emergency) exit.

Follow the instructions of the company emergency response team or the competent authority.
In the event of smoke development, stay low to the ground.

In the event of smoke development, stay low to the ground.

Make your way to the assembly area, which is the lawn next to the hotel.

Never leave the assembly point without permission.

You will be warned by the evacuation signal (slow-whoop).

If possible, grab your valuable papers.

Use the nearest (emergency) exit.

Follow the instructions of the company emergency response team or the competent authority.

In the event of smoke development, stay low to the ground.

Make your way to the meeting point, which is the car park / green area in front of the hotel.

Never leave the assembly point without permission.